Q: What premium materials are used for these products?

A: Our products are manufactured using high-grade, eco-friendly felt fabric, engineered for durability, wear resistance, and a refined tactile experience.

Q: Can the product size and specifications be customized?

A: Yes, we provide comprehensive OEM/ODM solutions tailored to your specific requirements, including thickness, size variations, and colors.

Q: What is the recommended cleaning and maintenance routine?

A: For daily maintenance, gently wipe with a damp cloth or use a soft brush. For deeper cleaning, gentle hand washing with cold water and mild detergent is recommended. Avoid machine washing or tumble drying.

Q: Are the materials environmentally friendly and certified?

A: Absolutely. All raw felt materials undergo strict quality testing and conform to international environmental standards, ensuring they are non-toxic and sustainable.

Q: What is the typical lead time for custom volume orders?

A: Production timelines vary based on order volume and custom specifications, generally ranging from 15 to 25 business days from design confirmation.

Q: Can I request product samples before placing a bulk order?

A: Yes, pre-production samples are available upon request to verify the quality, texture, and finish before proceeding with large-scale manufacturing.